The remote for my motorized awning isn’t working. What should I do?

Try these simple steps to troubleshoot.

1. Check to see if there is power to your remote

When you push any button on your remote does the little light, light up?

P:ictured are two somfy remote controls. One single channel and one multi channel.
  • If YES then it’s not the battery in your remote.
  • If NO then the battery is dead and should be replaced before trying anything else.

2. Is your GFI switch outlet (tripped)? 

Your GFI switch is located in the middle of your outlet where your awning is plugged into and is red.  If you have two switches and there is no color distinction, then it’s the top one that you want to push in. This type is also known as the Reset Button.