Career Opportunities

CAREER OPPORTUNITIES

Bring Your Talent to Vermont’s Largest Awning Company

Office Assistant

Otter Creek Awnings, a locally owned small business since 1976. We proudly serve our clients and offer the finest shading products and impeccable service. It is with great enthusiasm that we invite qualified candidates to apply!

  • Are you interested in working with a small business in a fun, team-based environment?
  • Do you enjoy multi-tasking in a fast-paced office while providing superb customer service?
  • Do you have exemplary problem-solving skills?

If you answered “YES” to these questions and have the qualifications required, please apply with a cover letter and resume.

JOB DESCRIPTION

JOB TITLE: Office Assistant
AREA: Main Office
FLSA STATUS: Non-exempt
REPORTS TO: Owner/CFO 
TYPE: Full-time

ESSENTIAL JOB FUNCTIONS

Interact with customers to provide information in response to inquiries about products and services offered by Otter Creek Awnings. Perform administrative duties with knowledge of office systems and procedures, including answering telephones, bookkeeping, word processing, office machine operation and filing. The duties and responsibilities described below represent the general nature and level of work performed in this job. They should not be construed as an exhaustive listing of all job duties and responsibilities by employees so classified.

CUSTOMER SERVICE & SUPPORT

  • Greet customers and confer by telephone or in person to provide information about products or services, take information regarding orders.
  • Show and explain products to visitors of the retail showroom with the emphasis on setting up an appointment with the awning designer for their area.
  • Prepare, type, format, proofread, and edit correspondence and other documents, including contracts.
  •  Answer incoming phone calls, answer questions, as needed or route to appropriate person, including responding to voicemails in general mailbox.
  • Schedule sales and service appointments using Marketsharp (MS).
  • Manage incoming customer support and new inquiry emails.
  • Work closely with Operations team and owners to ensure customer service needs are met.

ADMINISTRATIVE

  • Enter all orders and change orders in CRM (Marketsharp).
  • Route orders after Marketsharp entry to Operations staff for processing with manufacturer.
  • Scan closed orders and bills.
  • Assist Owner/ CFO to pay bills and close out all installed jobs, service orders, and seasonals installs/removals in QuickBooks online.
  • Provide administrative support to awning designers and Operations staff, including requesting certificates of insurance from insurance agent for required jobs.
  • Communicate with employees and other individuals to answer questions, disseminate, explain information, deliver messages or coordinate work activities.
  • Set up new customers in QuickBooks and Marketsharp.
  • Assist with credit card transactions; resolve failed transactions, as needed.
  • Process gas logs and credit card receipts.
  • Process deposits and final payments.Assist with outstanding accounts receivable by sending out invoices.
  • Provide W-9s to customers, as needed.
  • Manage phone system and voicemail greetings.
  • Manage heating and cooling maintenance.
  • Manage & troubleshoot IT needs: copier, computers, Wi-FI and communicate with IT support as needed.
  • Open, sort, and route incoming mail, answer correspondence, prepare outgoing mail and manage postage machine.
  • Inventory and order water, coffee, office supplies, and postage supplies, as needed.
  • Attend weekly office meetings.
  • Maintain and update filing inventory, and database systems manually or using a computer.
  • Assist with home show preparation and setup.
  • Prepare documents for distribution of monthly client surveys, tally results, and hand off to Owner/ CFO.
  • Maintain showroom, dusting, vacuum, window washing and other cleaning projects.
  • Maintain print materials and brochures for showroom displays.
  • Run errands, as needed.

OTHER RESPONSIBILITIES

  • Requires work with others in a group or team, external customers and vendors, face-to-face and telephone discussions with individuals or teams, dealing with unpleasant, angry, or discourteous people.

KNOWLEDGE, SKILLS AND ABILITIES

  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Actively looking for ways to help people.
  • Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
  • Navigating the Internet to find information, including the ability to open and configure standard browsers; using scroll bars, a mouse, and dialog boxes to work within the computer’s operating system. Being able to access and switch between applications and files of interest.
  • Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word-processing documents.
  • Requires being exact or highly accurate, with strong attention to detail.
  • Requires meeting strict deadlines.

PAY

$19.00-$23.00 per hour

To apply, please complete the application below!

Awning Installers

Full and part-time permanent positions and temporary seasonal positions are available. These positions will be a part of our team based out of Williston, VT. The successful candidates will work with our installation teams to install custom awning and shade products throughout Vermont, parts of New York and New Hampshire.

Otter Creek Awnings, Vermont’s leading awning company, is looking to hire energetic Temporary Seasonal Installers during the months of April through October.

JOB DESCRIPTION

JOB TITLE: Awning Installer 
AREA: In the field
FLSA STATUS: Nonexempt
REPORTS TO: Operations Manager 
TYPE: Full and Part-time permanent positions available as well as Temporary Seasonal positions

ESSENTIAL JOB FUNCTIONS

  • Physical work for a full eight-to-ten hour workday
  • Follow processes and procedures to completion
  • Lift at least fifty pounds (50) repeatedly during the workday and lift overhead
  • Be at work by 7:00AM

KNOWLEDGE, SKILLS AND ABILITIES

  • Training provided on the job
  • High School Diploma or equivalent required.
  • Comfortable with heights and climbing a ladder
  • Self-motivated
  • Have a positive and professional attitude
  • Valid Driver’s license and clean driving record

PAY

$19.00-$23.00 per hour

To apply, please complete the application below!

Awning Technical Designer

Otter Creek Awnings is Vermont’s #1 awning company based in Williston, VT and we are enthusiastically seeking a Technical Awning Designer!

The Awning Technical Designer is responsible for planning and executing detailed designs of shade structures and custom curtains, selecting appropriate materials, and ensuring compliance with local building codes and safety regulations. This position will collaborate with the Awning Designers, Project Manager, and our manufacturing team to meet both functional and aesthetic needs, maintain design standards, specifications, best practices, and ensure quality control.

JOB DESCRIPTION

JOB TITLE: Awning Technical Designer
AREA: In person
FLSA STATUS: Non-exempt
REPORTS TO: Operations Manager 
TYPE: Full-time

ESSENTIAL JOB FUNCTIONS

The duties and responsibilities below describe the general nature and level of work performed in this job. They should not be construed as an exhaustive listing of all job duties and responsibilities by employees so classified.

DESIGN DUTIES

  • Convert technical conceptual designs from Awning Designers, Project Manager, and Operation Manager into formal Computer-Aided Designs (CADs) for manufacturing work orders.
  • Decipher, confirm, and design awnings for structural integrity, wind/snow loads and functionality.
  • Act as a resource to Awning Designers, Project Manager, and manufacturing team regarding best practices for structural engineering and awning design.
  • Provide support to Awning Designers for rendering requests.
  • Work closely with Project Manager and OCA Manufacturing to ensure custom projects are made to specifications and deadlines.
  • Maintain design standards, procedures, and best practices to ensure consistency and quality across all projects.
  • Work with Vectorworks Architect program to produce and facilitate high-quality technical designs.
  • Design graphic proofs, obtain approvals from clients, and process graphic orders.
  • Process awning graphic orders for application.
  • Determine fabric and material needs based on design concept and work with OCA Manufacturing to process orders.
  • Coordinate fabric certification for fire-retardant requirements.
  • Coordinate powder-coat completion and orders.
  • Communicate and collaborate with manufacturing team to ensure projects are ready for assembly based on design.
  • Assist in quality assurance review for each project to ensure each project is manufactured correctly.
  • Work closely with architects and project representatives on design questions and specifications.
  • Perform quality design checks prior to releasing project for manufacturing.
  • Stay up to date on latest trends in software and shade structure industry trends.
  • Attend weekly office and manufacturing team meetings.
  • Follow all safety procedures and protocols.

OTHER RESPONSIBILITIES

Requires work with others in a group or team, external customers and vendors, face-to-face and telephone discussions with individuals or teams, written communication, and coordinating or leading others in accomplishing work activities.

KNOWLEDGE, SKILLS AND ABILITIES

  • Knowledge of awning materials/components and design.
  • General knowledge of structural engineering and building codes.
  • Computer skills and extensive knowledge of CAD computer programs for awnings.
  • Strong attention to detail.
  • Strong math skills.
  • Ability to measure, read a tape measure, and decipher designs from technical measurements obtained in the field/on site.
  • Ability to select proper materials for each project.
  • Obtain and ensure appropriate selection and use of equipment, tools, and materials.
  • Use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Ability to meet strict deadlines and work in a fast-paced environment.
  • Use a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
  • Navigate the Internet to find information, including the ability to open and configure standard browsers; using scroll bars, a mouse, and dialog boxes to work within the computer’s operating system. Being able to access and switch between applications and files of interest.
  • Use a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents.
  • Knowledge of structure and content of English language including meaning and spelling of words, rules of composition and grammar.
  • Requires being exact or highly accurate, with strong attention to detail.
  • Punctual attendance.
  • Excellent communication skills and professionalism with OCA team and leadership.

EDUCATION AND EXPERIENCE

  • Bachelor’s Degree
  • 3-5 years of CAD experience.
  • Familiarity with awning design, shapes and engineering.
  • General understanding of CAD drawings and technical measuring.
  • General understanding of awning manufacturing components, construction and installation methods.
  • Computer experience that includes, navigating the internet, word processing, graphics and Microsoft Office suite.

PAY

$50,000-$60,000 salary per year

To apply, please complete the application below!

Awning Fabricator

Otter Creek Awnings is a locally owned small business since 1976. We proudly serve our clients and offer the finest shading products and impeccable service.

We are seeking a skilled Awning Fabricator to join our team! The ideal candidate will have a strong background in welding processes, design and fabrication. This role is essential in ensuring that our products meet high-quality standards and are produced to design specifications. The Awning Fabricator will be responsible for interpreting blueprints, operating welding machines and utilizing hand tools to create beautiful fixed frame awnings.

JOB DESCRIPTION

JOB TITLE: Awning Fabricator
AREA: In person
FLSA STATUS: Non-exempt
REPORTS TO: Operations Manager 
TYPE: Full-time

ESSENTIAL JOB FUNCTIONS

The duties and responsibilities below describe the general nature and level of work performed in this job. They should not be construed as an exhaustive listing of all job duties and responsibilities by employees so classified.

  • Weld and fabricate aluminum and steel to fabricate custom awnings and other metal structures.
  • Read and understand welding symbols, blueprints, and/or CAD drawings to determine welding requirements and design.
  • Setup welding machines based on specific project design and parameters.
  • Select appropriate welding tools, materials and technics to ensure stability and strength.
  • Weld awning projects using manual or semi-automatic welding equipment in various positions (flat, vertical and overhead).
  • Use metal bender for appropriate awning designs.
  • Apply techniques such as MIG, TIG, Stick, or Flux-Cored Arc welding (FCAW).
  • Examine welds for quality and conformance to specifications using visual and testing inspection methods and make any adjustments as necessary prior to project completion.
  • Work closely with Operations Manager, Production Manager, Awning Technical Designer and Sewer to manufacture awnings to specifications.
  • Maintain accurate records of work performed, materials used and time spent on projects.
  • Select appropriate materials needed for each project and notify manufacturing team of materials needed for each job and assist with inventory tracking.
  • Inspect awning service projects to determine where repairs are needed.
  • Troubleshoot and maintain welding equipment and accessories.
  • Communicate and collaborate with manufacturing team to ensure projects are ready for assembly.
  • Attend weekly manufacturing meetings with the team.
  • Follow all safety protocols, including wearing protective gear and ensuring proper ventilation.
  • Maintain a clean and hazard free working environment.

KNOWLEDGE, SKILLS AND ABILITIES

  • Knowledge of welding and welding equipment.
  • Ability to use a welding machine with precision and determine appropriate materials for the job.
  • Ability to read blueprints and CAD drawings.
  • Knowledge of different alloys and understanding the effects of heat on metal properties and how to control them during welding.
  • Skill in ensuring accuracy in measurements, welds, and adherence to specifications.
  • Ability to measure and read a tape measure.
  • Strong math skills.
  • Capability to lift heavy materials and work in various positions, including standing, kneeling, or lying down.
  • Knowledge of awning and structural design.
  • Familiarity with safety regulations and practices related to welding, including OSHA standards.
  • Use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Knowledge of structure and content of English language including meaning and spelling of words, rules of composition and grammar.
  • Ability to meet strict deadlines and work in a fast-paced environment and as part of a team.
  • Punctual attendance.
  • Excellent communication skills and professionalism OCA team and leadership

EDUCATION AND EXPERIENCE

  • High School Diploma or Equivalent.
  • 3-5 Years of Welding Experience in structural applications.
  • General understanding of awning shapes and design.
  • General understanding of CAD drawings and technical measuring.

PAY

$22.00-$28.00 per hour

To apply, please complete the application below!

Otter Creek Awnings provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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