Otter Creek Awnings

JOBS

JOIN OUR TEAM

We are always looking for talented people to grow with us.

Bring your energy to one of Vermont’s most well-respected companies and share in the success of our growing company.  Otter Creek Awnings has been in business for over 45 years and pride ourselves in providing exceptional products and impeccable service in a fun, friendly and professional way that our customers will remember.

Click Here To Download Application or Fill Out The Online Application


Awning Installer

Use your talent at Vermont’s largest Awning company-Willing to train!

Otter Creek Awnings, a locally owned small business since 1976. We proudly serve our clients and offer the finest shading products and impeccable service. It is with great enthusiasm that we invite interested candidates to apply!

Are you interested in working with a small business in a fun team-based environment and learning the hands-on skills needed for awning installation?

Do you enjoy the satisfaction of providing high-quality products and customer service?

If you answered “YES” to these questions we encourage you to apply!

JOB DESCRIPTION

JOB TITLE: Installer EFFECTIVE DATE: 6/10/2021

AREA: In the field FLSA STATUS: Nonexempt

REPORTS TO: Project Manager TYPE: Full-Time

PURPOSE/DESCRIPTION

Assists the efficient and timely completion of all installations, provides general support to Lead Installers and Project Manager, while adhering to quality, safety, and installation specifications. Maintains positive rapport with clients and installation team.

ESSENTIAL JOB FUNCTIONS

Lift and attach rigid or roll-up canvas and metal awnings and solar screens onto buildings, using hand tools and/or power tools.

Operate power tools and other necessary equipment to perform tasks necessary to complete awning installation to specifications.

Assist in accurately measuring and marking of installation site for frame brackets, etc. i.e. over doors, windows, store fronts.

Assist in correctly installing all Otter Creek Awning products, handling all product components with proper care, including adhering to all code specifications, quality, and safety standards.

As needed, assist in measuring buildings to develop specifications for the fabrication of awnings.

Assist in fabricating awning frames, assemble awning to frame, and repairing canvas coverings.

Communicates effectively and takes direction from Lead Installers, Project Manager and Installation Coordinator.

Assists in preparing truck for each day by ensuring necessary tools, installation supplies, product, and equipment have been stocked for each job scheduled that day.

Project a professional image, which includes wearing company attire with logo.

Maintain a safe driving record.

Be courteous to other drivers and pedestrians while driving Otter Creek Awnings vehicles.

Assist in documentation of service and installation actions by completing installation books with taking detailed notes.

Maintain all equipment in good operating condition and follow routine maintenance procedures.

Assist in maintain a clean and professional job site throughout installation and upon project completion.

Keep up to date on awning products and new installation tools. This includes occasionally attending KE USA Academy for new product and engineering training.

Respectfully interact with Otter Creek Awnings owners, management, Installation Coordinator, awning designers and other office staff.

Attend regularly scheduled group Installation Meetings with Project Manager and Installation Coordinator.

The above duties and responsibilities describe the general nature and level of work performed in this job. They should not be construed as an exhaustive listing of all job duties and responsibilities by employees so classified.

OTHER RESPONSIBILITIES

Requires collaborative work with others in a group or team, external customers and vendors, face-to-face discussions with individuals or teams, dealing with unpleasant, angry, or discourteous people.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of basic carpentry skills a plus.

Math, reading and writing skills.

Knowledge of common attachment devices (i.e. Sleeve anchors, tapcons, structural fasteners…).

Ability to talk others to convey information clearly, effectively and in a professional manner.

Ability to project professional image and interact positively with clients, co-workers, vendors, and others.

Ability to lift at least 50 pounds, lift overhead and climb ladders.

To apply, please apply via our posting on Indeed.com and Complete The Online Application.



Awning Sales and Design Consultant

Use your talent at Vermont’s largest awning company!

Otter Creek Awnings, a locally owned small business since 1976 is seeking an Awning Sales and Design Consultant. We proudly serve our clients by offering the finest shading products and impeccable service. It is with great enthusiasm that we invite qualified candidates to apply!

Does having a designated, fast paced sales territory with leads provided sound intriguing to you?

Do you have an interest in selling high quality shading products, providing design feedback and interacting directly with both with residential and commercial clients?

Is a collaborative and supportive work environment important to you?

If you answered “YES” to these questions and have the qualifications required, please apply.

JOB TITLE: Awning Sales & Design Consultant

EFFECTIVE DATE: May 5, 2021 AREA: Main Office/Field

FLSA STATUS: Exempt REPORTS TO: Owner/President TYPE: Full-Time

PURPOSE/DESCRIPTION

Provide the primary point of contact between Otter Creek Awnings and clients in assigned territory; building relationships with clients by providing excellent customer service with strong product knowledge; following up on leads and generating new leads.

ESSENTIAL JOB FUNCTIONS

Covers sales territory as assigned in Vermont, New York, and/or New Hampshire.

Follow up on all leads provided as scheduled based in sales calendar.

Conducts sales cold calls during slower season to identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

Meet monthly sales goals.

Meets with homeowners, businesses, builders, etc. to discuss awning and curtain options, prices, availability, and proper product usage.

Maintain timely and complete communication with client and/or office, i.e. notification of delays, absences, late arrivals.

Respectfully interact with Otter Creek Awnings owners, Management, Installation Coordinator, Installation Team, Awning Designers and other Office Staff. 

Attend weekly meetings with OCA team to discuss projects and workflow.

Accurately read tape measure to 1/8” and provide accurate measurements for all dimensions.

Work closely with Project Manager with regard to design and measuring.

Project a professional image, which includes wearing company attire with logo and maintain a neat/orderly vehicle that is cleaned/washed on a regular basis. 

Maintain a safe driving record. 

Be courteous to other drivers and pedestrians while driving Otter Creek Awnings vehicles. 

Keep monthly gas logs and receipts and submit them on a timely basis and when requested. 

Accurately completes order forms and submits orders to President for review in a timely manner.

Follow up in a timely manner with clients regarding questions, concerns and orders.

Provides showroom coverage on weekends when showroom is open.

Assists with showroom walk-ins when office staff are unavailable or busy.

Works closely with KE USA regarding any design questions or issues.

Recommend products to customers, based on customers’ needs and interests.

Estimate or quote prices, discuss terms, warranties, and delivery dates.

Act as a liaison for clients after sales or contract signing.

Prepare accurate contracts and order forms.

Provide customers with product samples and catalogs.

Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.

Contact regular and prospective customers to demonstrate products, explain product features, solicit orders and develop proposals.

The above duties and responsibilities describe the general nature and level of work performed in this job. They should not be construed as an exhaustive listing of all job duties and responsibilities by employees so classified.

OTHER RESPONSIBILITILES

Requires  collaborative work with others in a group or team, external customers and vendors, face-to-face and telephone discussions with individuals or teams, dealing with unpleasant, angry, or discourteous people. 

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration sales techniques, and sales control systems.

Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of basic building knowledge, i.e. location of studs, ledger boards, anchor points, etc.

Knowledge of awning materials/components, methods, or general construction. 

Knowledge of structure and content of English language including meaning and spelling of words, rules of composition and grammar. 

Ability to use mathematics to solve problems and in design work.

Use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems 

Identify complex problems, such as operating errors and review related information to develop and evaluate options and implement solutions. 

Consider relative costs and benefits of potential actions to choose most appropriate one. 

Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 

Communicate effectively in writing as appropriate for the needs of the audience. 

Ability to prioritize and multi-task ongoing projects. 

Ability to project professional image and interact positively with clients, co-workers, vendors, and others. 

Ability to be aware of others reactions and understanding why they react as they do.

Ability to persuade others to change their minds.

Ability to manage one’s own time and meeting strict deadlines.

To apply, please apply via our posting on Indeed.com and Complete The Online Application.

Otter Creek Awnings is an Equal Opportunity Employer.